Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? What services precisely could VPS and dedicated server users benefit from?
Besides having more system resources, a reason why you can get your own web server and use it instead of a shared hosting plan is that you'll be able to install and run a wide selection of software. With a shared account, you could use programs, which don't need root access and aren't set up server-side, so in the event that you need certain software for your sites, you cannot do the installation on a shared web server. This is not the situation with a server of your own in which you'll be able to install everything you wish. The downside is that you may not have much experience and taking care of your own machine is more difficult that managing a shared Internet hosting account where the service provider takes care of the majority of things. This is the reason why we offer one more service for our server plans called Installation & Troubleshooting and you can reap the benefits of it any time that you face any problems with the administration of your hosting server.
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Installation and Troubleshooting in VPS Servers
The upgrade is obtainable with all
VPS server plans we offer and you can add it either during the signup or at any time later through your billing CP. It features sixty minutes of custom work on your web server, so our administrators could aid you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in case it doesn't work properly, so you won't have to waste time to discover what's wrong because they can aid you in a very quick and professional manner. As this is a one-time upgrade, you could get it only if you need it and if a certain task takes shorter time, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something on your own or if you have our Managed Services upgrade, but the thirty minutes of custom work it features are not enough for a certain task.
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Installation and Troubleshooting in Dedicated Servers
In the event that you require our upgrade for any reason, you can add it to your
dedicated server with several mouse clicks from your billing CP or if you will need some custom work on the hosting server the minute it is set up, you can get the upgrade during the signup procedure and inform us what do you require to be done, so everything shall be ready once your server is up and running. Sixty minutes of custom work are included to your account each time you get the upgrade, so you can take full advantage of this service as often as you require. If some task requires less time to be completed, you won't lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to focus on creating and promoting your sites without spending time on maintaining the dedicated hosting server or the software set up on it. You can take full advantage of it if you also use our Managed Services upgrade, but the 30 minutes it comes with are not sufficient to execute all tasks that you require.