Website Migration
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Q: Why do I have to move my website? What does website migration entail?
A: The website migration service that we are offering is free (to a certain extent). We will move your web site(s) to our top–notch cloud hosting platform without you needing to do anything. We know from personal experience that swapping web hosting providers can lead to lost information and undesired network downtime. That’s why we will accomplish all that for you for free!We’ve got competent administrators whose chief task is to ensure that your web site functions precisely as it did on your previous web hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based upon popular scripts such as Joomla™ and WordPress.
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Q: How much time will it take for my website to be moved over to your platform?
A: While we cannot give you a precise time window, because there are plenty of variables, including the physical size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will give our very best to transfer your site within 48h, and in some cases – within 24h (when the content is not large).
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Q: My privacy is crucial to me. What details do you need?
A: Yep. We will need to have the name of the web site that you wish us to transfer. We’ll also need a way to log into your current hosting account so that we can get the content pertaining to your site.
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Q: The login info for my hosting account is delicate. How can I trust you?
A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We are committed to safeguarding the security of the personal data collected from the customers. To achieve this, we employ technical security measures so as to prevent the loss, the misapplication, the modification or the unauthorized leak of the personal information under our control. The measures include, but are not limited to: physical, digital and managerial methods to protect and secure the information that we acquire on the Internet. When we ask users to submit financial information (for example, a credit card number), this info is secured using the Secure Sockets Layer (SSL) encryption method.
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Q: What about downtime? Will my website be unavailable?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous hosting provider. Once the transfer is over, we’ll ensure that everything is working correctly and that the integrity of your web content is not compromised before informing you that the transfer is completed. After that, we will instruct you how to move the domain over to your web hosting account with us and how to change the DNS resource records.
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Q: Will my present hosting provider need to provide any information/assistance?
A: Nope. Apart from your login details for the Control Panel, we do not need anything. We will never get in touch with your web hosting provider. They will not know anything about the migration either.
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Q: Does it matter what platform my current provider is using?
A: Yes. We support all common Linux–powered web hosting platforms. We do not support Windows–driven web hosting platforms, since we do not offer Windows web hosting solutions ourselves.We also do not support proprietary web site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.